Privacy policy

De Outlet Specialist BV cares greatly about your privacy. We therefore process only data that we need for (the improvement of) our services and handle carefully the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided thereon by De Outlet Specialist BV. The effective date for the validity of these terms is 02/04/2026; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data
about you are collected by us, what these data are used for, and with whom and under what conditions these data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse, and which rights you have with
regard to the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact our privacy contact person; you can find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who can access the data.

E-commerce software - Shopify
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the purpose of our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses
cookies to collect technical information regarding your use of the software; no personal data are collected and/or stored. Shopify reserves the right to share collected data within its own group of companies to further improve its services. Shopify takes into account the
applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies; your data may be processed in the United States.

E-mail and mailing lists

Shopify
We send our newsletters and transactional emails using our e-commerce software 'Shopify'. All confirmation emails that you receive from our website and web forms are sent via Shopify's servers. Shopify will never use your name and email address for its own purposes. At the bottom of every email that has
been sent automatically via our website, you will see the 'unsubscribe' link. If you click it, you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data are securely transmitted, stored and accessed by Shopify. Shopify uses cookies and other internet technologies that make it visible whether emails are opened and read. In addition, Shopify processes information about you as a recipient and the subject line of emails to improve the quality of its services; this data is retained for 30 days. Shopify reserves the right to use your data to further improve its services and, in that context, to share information with third parties.

Office365
We make for our regular business email traffic uses the services of Office365. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie
For processing (part of) the payments in our online store, we use the Mollie platform. Mollie processes your name, address and place of residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which it engages third parties. Mollie does not retain your data longer than is permitted on the basis of the statutory retention periods.

Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you
to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures
to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services; for this we have given WebwinkelKeur permission. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics
PostNL
If you place an order with us, it is our task to have your parcel delivered to you. We use the services of PostNL to carry out deliveries. For this purpose, it is necessary for us to share your name, address and place of residence details with PostNL. PostNL uses this data solely for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
If you place an order with us, it is our task to have your parcel delivered to you. We use the services of DHL to carry out deliveries. For this purpose, it is necessary for us to share your name, address and place of residence details with DHL. DHL uses this data solely for the purpose of performing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

GLS
If you place an order with us, it is our task to have your parcel delivered to you. We use the services of GLS to carry out deliveries. For this purpose, it is necessary for us to share your name, address and place of residence details with GLS. GLS uses this data solely for the purpose of performing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Invoicing and bookkeeping

FactuurSturen
For our keeping of for our administration and accounting we use the services of FactuurSturen. We share your name, address and place of residence details and details relating to your order. These data are used for administering sales invoices. Your personal data are transmitted and stored securely. FactuurSturen is bound to confidentiality and will treat your data
confidentially. FactuurSturen does not use your personal data for any purposes other than those described above.
External sales channels

Bol.com
We sell (some of) our articles via the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaats.nl
We sell (some of) our articles via the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and
organizational measures to protect your data against loss and unauthorized use.

Beslist.nl
We sell (some of) our articles via the Beslist.nl platform. If you place an order through this platform, Beslist.nl shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing
We use your data solely for the purposes of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your
data are not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data collected automatically by our website are processed for the purpose of further improving our services. This data (for example your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations
In certain cases, De Outlet Specialist BV may be obliged by a legal requirement to share your data in connection with a tax or criminal investigation by the authorities. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered to us by law.

Retention periods
We retain your data as long as you are a client of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to be forgotten. This also means that we do not retain your data for longer than two years from the last point of contact or transaction, unless there is a legal justification on the basis of applicable administrative for obligations, we are required to retain invoices with your (personal) details, so we will retain this data for as long as the applicable retention period applies. However, employees no longer have access to your client profile and documents that we have produced in response to your instructions.

Your rights
Under applicable Dutch and European legislation, as a data subject you have certain rights regarding the personal data processed by or on our behalf. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we will only send copies and duplicates of your data to the email address already known to us. If you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies and duplicates of data in the machine-readable data format we use within our systems. You have the right at any time to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to inspect the data that we process (or have processed) and that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to the email address known to us, together with an overview of the processors that have these data in their possession, stating the category under which we have stored these data.

Right to rectification
You always have the right to have the data that we process (or have processed) and that relates to you or can be traced back to you amended. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data has been amended.

Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) and that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability
You always have the right to have the data that we process (or have processed) and that relates to you or can be traced back to you, carried out by another party. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send copies or duplicates of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us. Most likely, in such a case we can no longer continue the service, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
In certain cases you have the right to object to the processing of your personal data by or on behalf of De Outlet Specialist BV. If you object, we will immediately suspend data processing pending the handling of your objection. If your objection is well-founded, we will make available to you copies and/or duplicates of data that we process (or have processed on our behalf) and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies

Google Analytics
Via our website, cookies from the American company Google are placed as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We collect information about your browsing behavior and share this data with Google. Google may combine this information with other datasets and in this way track your movements on the internet. Google uses this information, among other things, to offer targeted advertisements (AdWords) and other Google services and products.

Third-party cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data already collected concerning you, we will inform you of this by e-mail.

Contact details
The Outlet Specialist BV
Zuidhollandsedijk 179-181 5171TM Kaatsheuvel Netherlands T (318) 588-8600 E info@outletspecialist.com

Privacy contact person
Mike Mandemakers